Privacy policy

Updated on February 20, 2024

This Privacy Statement explains how we process personal data in customer and marketing communications.

You have the right to the protection of personal data. We only process personal data based on legal processing grounds and in a transparent manner. We comply with the regulations and principles of the European Union’s General Data Protection Regulation (GDPR).

Registrar

Controller responsible for processing your personal data:

Insteam Oy (hereinafter the Company)
Business ID: 1926197-2
Address: Uhrilähteenkatu 8, 20250 Turku

If you have any questions about the processing of personal data, please contact the aforementioned address or send an email to info@insteam.fi.

Purpose and legal basis of personal data processing

We use personal data for the Company’s communications and customer care as well as for marketing and sales. The basis for processing personal data is the company’s legitimate interest, contracts related to the customer relationship, or the person’s consent.

The company’s legitimate interest is the targeted electronic B2B direct marketing of products and services, which is related to the recipient’s area of responsibility in their company.

Personal data processors and data transfer

Personal data is processed by the Company’s employees whose duties include the above-mentioned processing, as well as by the Company’s employees authorized for the technical maintenance and user support of the marketing register.

Information is not disclosed to third parties. Data is not transferred outside the EU or EEA.

Personal data to be processed

Personally Identifiable Information:

  • Contact information such as name, email address, phone number
  • Information related to the job, such as task, area of responsibility
  • Contact and background information of the employing company
  • Possible permissions and consents
  • Any other information collected with the person’s consent

Information about the marketing content used by the person (usage information):

  • Data on sending, opening and clicking on marketing messages
  • Company website usage information such as date, pages and duration
  • Technical information related to online use such as IP address, browser and related information
  • Order and download information for guides and other material
  • Cookies

Cookies

We use cookies on our website. A cookie is a small text file sent to the user’s computer and stored there. Cookies do not damage users’ computers or files.

The primary purpose of using cookies is to improve and customize the visitor’s user experience on the site and to analyze and improve the site’s functionality and content. The information collected with the help of cookies can also be used in the targeting of communication and marketing and in the optimization of marketing measures.

Information obtained with the help of cookies can be linked to information obtained by the user in other contexts, for example when the user fills out a form on our site.

Cookies are valid for ten years.

You have the right to withdraw your consent at any time.

Google reCAPTCHA

The website uses Google reCAPTCHA, so that we can check and avoid automatic use of our websites by, for example, so-called bots. The service is provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter only Google.

With the Privacy Shield arrangement between the EU and the US, Google guarantees that the EU’s data protection regulations will also be followed when data is processed in the US.

Through this service, Google can verify from which site the request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, it is possible that Google stores other information that is necessary to provide and ensure the service.

Google Fonts

The website uses Google fonts to display external fonts. The service is provided by Google. In order to display certain fonts on our website, a connection to a Google server in the USA is established when our website is visited. With the help of the Google connection established through a visit to our website, Google can verify from which site your request was sent and to which IP address the font layout must be sent.

Google maps

The website may use Google Maps to display our location and provide directions. The service is provided by Google. When you open a page with a Google Maps component, Google stores a cookie on your terminal device via the internet browser. Your user settings and data are processed so that we can display our location and prepare directions for reaching us. In this context, we cannot know whether Google uses servers located in the United States. Through the Google connection established in these ways, Google can verify from which site your request was sent and to which IP address the directions to find us are sent.

Personal data retention period

We keep personal data only as long as it is necessary to fulfill the purposes defined above in accordance with the legislation in force at any given time.

The usage data of e-mail messages and company website contents related to targeted direct marketing is automatically deleted after 18 months of use.

Regular sources of information

Information provided by the registrants themselves through the website, e-mail or otherwise
The company’s customer register
Company contact information obtained from Suomen Asiakastieto’s register of decision-makers, companies’ public websites, network community services or other similar registers

Principles of registry protection

The systems used in the register are placed in the controlled equipment space of the Company’s partner. This service is provided by Google and SiteGround Spain S.L., Calle de Prim 19,28004 Madrid, Spain, hereinafter only SiteGround.

Only the data controller and specially designated technical persons can access the register data. Only named persons have the right to process and maintain the data in the register. Users are bound by a duty of confidentiality.

Your rights

You have the right to request access to your personal data. You have the right to withdraw your consent and object to the processing of your data. You have the right to request correction of data, limitation of processing or deletion within the framework permitted by law. Make a request by sending an email to the company address indicated above.

You have the right to file a complaint about the processing of personal data with the supervisory authority.

Changing the privacy statement

We are constantly developing our business and therefore reserve the right to change this privacy statement by announcing it in our services. Changes can also be based on changes in legislation. We recommend that you familiarize yourself with the content of the privacy statement regularly.